Continuous development and updating, providing technical support to customers all the time and assisting them in using the bot, providing the best price for the service compared to competitors, and providing a free trial before purchasing.

A chatbot or automated chat as it is known is an automated conversation between the user and the application, which depends on artificial intelligence and machine language in understanding human language, receiving data from the user, analyzing it and giving the appropriate response and pre-entry.

Managing social media pages (Facebook, Instagram) through a single window and automatically without human intervention. All that is done is adjusting the bot’s settings in the appropriate way for the service and operating it. The bot responds to a customer at any time, thus increasing team productivity, sales, and better communication with clients.

Once you create an account on the Needbots platform, you can get a ready-made bot template that can be used. Create a bot from scratch to use the professional features of Needbots.

All companies that receive many calls from customers or stores that offer products that customers ask about their details must use automated chatting to relieve pressure on employees and respond to customers at any time.