How do you build a simple bot for WhatsApp?
The WhatsApp Bot is characterized by facilitating many of the operations of the customer service department, as it responds to all messages and inquiries that are sent by customers, and it is characterized by the fact that it saves a lot of effort and money.
WhatsApp bot work
And in an age of WhatsApp with more than 2 billion users in 180 countries, reaching customers through their favorite messaging channel is more important than ever.
Currently, WhatsApp has been used by many different companies and projects, where the number of companies that use automated conversations to respond to customer questions and inquiries is about 90% of the total companies.
However, there are some obstacles that business owners face in using WhatsApp more than the welcome messages, because WhatsApp enables companies only to create automated welcome messages that enable them to have the first interaction with the customer.
But to create custom flows for the different stages of the conversation, add custom messages, reduce response time, and can answer the most common questions without human intervention. If you are an existing user of the WhatsApp Business API or want to get started now, you will need to use a chatbot builder to create custom bots and publish these bots in WhatsApp.